When buying certain items on Newegg.com like laptops you are signing an agreement that says that you can not return the item for a refund ever even if it’s damaged, under 30 days, is not as described, or whatever. You can however get a replacement item. In layman’s terms if you buy something under this agreement (I think it even applies to CPUs) you are married to that item for better or worse in sickness and in health tell life does you part. The only way you can get rid of it is to throw it away or sell it.
My uncle bought an ASUS laptop that had a non functioning Ethernet port. ASUS said that newegg.com would have to refund me because they would refund newegg.com. Still haven’t heard back from them yet. The laptop is now considered over priced at $1,200 when it’s ACER counter part is only $700.00. This is America and we have certain rights. These corporations have the right to take those rights away from us by getting us to sing agreements that we really don’t want to read.