Archive for the ‘Blogroll’ Category

Newegg.com Consumer Report.

Saturday, January 5th, 2008

Newegg.com Consumer Report.

Well about a month ago I submitted a story to Lxer.com suggesting that we boycott Newegg.com. The original story is below.

————————————————————————————————————————–

“Should the Linux community boycott newegg.com?

I’m beginning to wonder myself. My uncle bought a $1200.00 laptop that didn’t work right brand new and wanted to return it for a refund in under 30 days. In the US its illegal not to refund someone’s money for a defective product or a product that is not as described and everyone has the right to return something that is new.

“Desktop PC, Notebook, and Tablet PC Return Policy
Return for refund within: non-refundable
Return for replacement within: 30 days (defective items only)

This is our Detailed Desktop PC, Notebook and Tablet PC Return Policy. Under this policy all Desktop PCs/Notebooks/Tablet PCs are non-refundable, and this supersedes all other return policies. There are NO EXCEPTIONS to this policy. Any Desktop PCs/Notebook/Tablet PC that is deemed defective may be returned for a replacement within 30 days only, but a request for refund will not be granted. If a Desktop PC/Notebook/Tablet PC is returned for a replacement, but no problems are found, the Desktop PC/Notebook/Tablet PC will be returned at your (the buyer’s) expense. You should be certain in your decision to purchase a Desktop PC/Notebook/Tablet PC and must agree to this policy before completing your order. By confirming your order, you indicate your agreement to this policy.

A defective Desktop PC, Notebook, or Tablet PC that is returned for a replacement may be repaired or replaced at Newegg.com’s discretion, unless otherwise required by law. We strive to uphold our standard RMA processing time for these types of items; however, in some situations the item must be sent to the manufacturer for repairs. Unfortunately Newegg cannot expedite the RMA repair process in these situations, as we must abide by the manufacturer’s established processing time. If you have a question regarding a Desktop PC, Notebook, or Tablet PC RMA, please contact our Customer Service Department.”

Newegg.com is not obeying the law and has you agreeing that they can break it with every purchase of a Laptop, Desktop, and Tablet PC. This to me sounds like a Microsoft agreement. They don’t trust the customers. I myself have purchased thousands of dollars of their products over the last year for my customers. I know that they are convenient and low cost. However if they don’t trust us why should we trust them? They won’t listen to their customer feedback. I think that the only way to get Newegg to listen is to do the following:

1.Kindly send them letters from everyone in the community stating that we want them to change their return policy before we boycott them.

2.Get the Linux community to decide on a date that we will all boycott newegg.com and boycott them for at least a month. If we all do this their sales will drop dramatically and they will look into their consumer feedback. It might take them a while if it’s backed up.

3.Resend our letters.

4.If they don’t comply repeat steps 2 – 3 and let all your friends and family know as well as any computer businesses in your area.

5.If they do comply then everyone should send them a letter of thanks but be careful as they can change their policy at any time.

If you think this is what we need to do please comment here. Thanks.”

What shocked me was that after all the calls that I had made to Newegg.com resulting in negative responses someone from Newegg.com contacted me here on lxer.com. The messages you will see below are direct quotes except for the names used and account information. Newegg.com’s responces and comments will be in BOLD.

“Dear usacomputertec,

We Sincerely apologize for any inconvenience you may of had, and Thank you for your informative review. At your earliest convenience please contact me at [] or at ——– ext ——- with your order information so I may make this right for you as we truly care about each and every customer like family here at Newegg and really hate to hear any negative feedback or bad experiences as we try to make every customer’s purchase a positive enjoyable one.

Thank you

Sincerely,

Newegg Support”

“Dear, John Doe

This is usacomputertec / Justin Breithaupt from lxer.com

I purchase thousands of dollars of hardware from you every year and resell it to my customers. I also recommend you to some of my customers and other resellers. I figured that should have counted for something and even mentioned that on the phone to the newegg.com representatives. All they said was that they had to follow their return policy which is not legal in the US.

Original Product Invoice.

Order Information

Invoice # Order # Order Date Order total CustomerPoNumber  ----- 11/9/2007 1:40:24 AM $1,213.98     Shipping Information  To From Date Method  -----  11/9/2007 11:19:37 AM  UPS Ground   Payment Information Cardholder's Name Card Type Card # Exp. Date  -----        Products   Qty. Product Description Total Price  Item(s) shipped from CA       Tracking Number: ----- Track  1 ASUS A8 Series A8SC-B1 Intel Core 2 Duo T7250(2.00GHz) 14"  Wide XGA 2GB 160GB DVD Super Multi NVIDIA GeForce 8400M G NoteBook -  Retail Item #: N82E16834220225  Return Policy: Desktop PC, Notebook, and Tablet PC Return Policy For Asus Tech Support, Please Call 502-995-0883 or  http://helpdesk.asus.com/  $1,198.99    Subtotal: $1,198.99  Tax: $0.00  Shipping: $14.99  Amount Paid:  $1,213.98   Special ordered items are not refundable. All items come with  manufacturers warranty only. Open box items come with 15-day warranty only. All  refunds require 15% restocking fee. Do not remove any labels from any  parts or it will result in your  warranty being void. Any wrong or  damaged item must be reported within 7 days. No refund after 30 days, NO CPU  REFUND AFTER 7 DAYS, no exceptions.  PLEASE NOTE:   - If you need to return an item to Newegg, please obtain an RMA by  contacting Customer Service at (800) 390-1119 or clicking "My Account" on  our web page.  - Please save all packaging and accessories. All original equipment,  components, manuals, cables, documents and packaging must be returned  with your item in order for Newegg.com to process your RMA.  Return Policy Text  Desktop PC, Notebook, and Tablet PC Return Policy  Summary   Return for refund within: non-refundable  Return for replacement within: 30 days (defective items only) Detail  This is our Detailed Desktop PC, Notebook and Tablet PC Return Policy.  Under this policy all Desktop  PCs/Notebooks/Tablet PCs are  non-refundable, and this supersedes all other return policies. There are NO  EXCEPTIONS to this policy. Any Desktop PCs/Notebook/Tablet PC that is deemed  defective may be returned for a replacement within 30 days only, but a  request for refund will not be granted. If a Desktop PC/Notebook/Tablet  PC is returned for a replacement, but no problems are found, the  Desktop PC/Notebook/Tablet PC will be returned at your (the buyer's) expense.  You should be certain in your decision to purchase a Desktop  PC/Notebook/Tablet PC and must agree to this policy before completing your  order. By confirming your order, you indicate your agreement to this policy.  A defective Desktop PC, Notebook, or Tablet PC that is returned for a  replacement may be repaired or replaced at Newegg.com's discretion,  unless otherwise required by law. We strive to  uphold our standard RMA  processing time for these types of items; however, in some situations the  item must be sent to the manufacturer for repairs. Unfortunately Newegg  cannot expedite the RMA repair process in these situations, as we must  abide by the manufacturer's established processing time. If you have a  question regarding a Desktop PC, Notebook, or Tablet PC RMA, please  contact our Customer Service Department.  

Policy & Agreement | Privacy Policy | 2000-2007 Newegg Inc.

My customer/uncle who received the laptop is content to keep it now because of all the hassle but we still both believe that return policy is a joke. I’ve even talked it over with people that use to work for the Government that told me it is against the law. So now it’s not a matter of getting a better laptop or getting our money back but just to get newegg.com to realize that having a no return policy even under 30 days for a return does not comply with US Laws. And even if there is some loop hole where online sales can escape US Law that does not mean that we should be taken advantage of.

With a reputable company like newegg.com I figure that when I agree to terms and conditions that these terms and conditions are within the laws passed in the US. I’ve had no problem in the past returning items that were DOA or just completely not as described like a USB wireless card that didn’t work right in Window$ or Linux. I felt that that case was handled very well. This laptop that we ordered was described as being very high quality and having a large LCD screen. When we got it not only was the screen smaller than it looked in the picture due to the fact that the manufacturer had put the screen in a tapered hole to make it look bigger but there were numerous other problems that were most likely manufacturer related. The Ethernet didn’t work at first. I installed Linux and left Vista Home Premium on for the customer as well as he requested. (He really wants to become independent of Vista) When we booted Linux it would not recognize the Ethernet connection and when we booted Vista the entire computer would lock up after opening Internet Exploder 7 on the first boot. In order to turn the computer off we had to hold down the power button. 3 reboots later we got Internet Exploder 7 to go directly to www.getfirefox.com and it corrected the problem. I also had to reconfigure Linux to accept the Ethernet card as well. This was very unexpected because the Linux drivers for Ethernet work on any Ethernet device. So you can see how with Vista crashing when trying to access the Internet and not even bringing up a page and Linux not connecting that we thought the Ethernet was broken. Of course that was just the beginning of our fun. The laptop has 2GBs of RAM, a 128MB NVIDIA video card, and a dual core Intel processor and it still runs slower than Mozes with Vista like it is an 800Mhz PC with 128 Mbs of RAM and I know for a fact that cheaper Laptops with the same specs run much faster with Vista on them. To me this hunk of junk should not have been priced at $1,200.00 and been described as being the elite laptop that it was intended to be. We should have been able to send it back and get that $700.00 Gateway laptop that had much better hardware. It was under 30 days.

To be realistic here lets think about this bogus return policy. You walk into a store in the US and you buy a Laptop in the US and you get it home and it does not work. You take it back and they give you your money back and you go somewhere else. Thats the American way and it’s the law. What makes that any different than shopping online?

Thats why I made that comment about signing for something like a package and finding out that you just agreed to sell yourself to a sweat shop in a foreign country and are contracted to work for them for 4 years. That would be signing your rights away to a company. Rights that American citizens have been given by the Government can’t be taken away by contracts or agreements. And Like I said before even if there is some loop hole for selling online that I’m not aware of it’s not right to exploit it in this manner.

The best example of this is the Window$ Vista agreement that gives them the right to invade your privacy, control your computer, deactivate your computer, and you sign away your ownership of any previous Window$ licenses that you used on that computer. Thats like saying that by buying this cell phone from me you no longer own your old phone and will not be credited any money back for your old phone. Of course here is where it gets really good. You can recover from Micro$oft and its suppliers only direct damages up to the amount you paid for the software. You cannot recover any other damages, including consequential, lost profits, special, indirect or incidental damages. (Translation Micro$oft is not responsible for any problems with the software that may cause you loss of money or property unless that value is less than the cost of the software) It also applies even if repair, replacement or a refund for the software does not fully compensate you for any losses; or Micro$oft knew or should have known about the possibility of the damages. So Micro$oft gets to be legally negligent with your permission.

So you can see why someone like me or the other Linux users might react the way I did to your return Policy.

Also for your information

Also I have a few suggestions on how to make newegg.com more Linux Buyer Friendly like adding a rating for how Linux compatible an item is and if the user had to use a Window$ driver to make the device (like a wireless card) work or if they had to install a Linux driver or if it just worked out of the box. You should also have something that says what percentage of the components were made in the USA if any and where it was assembled. It matters to some of my customers and it matters to me.

Anyway in conclusion I don’t believe that Newegg.com is practicing fair and just business practices. If Newegg.com can’t change their policy to be considered fair business practice then I will buy locally instead of online as some suggest despite the higher prices. The fact that you pay attention to lxer.com gives me some faith that you will do what is right.”

“Dear Mr. Breithaupt,

Thank you for contacting Newegg.

I’d like to start by once again sincerely apologizing for any inconvenience, I understand your point and totally agree with the things you have explained in this email. Please give me the chance to make this whole ordeal right. I have went ahead and automatically credited your account in good faith for this inconvenience $200.00, please allow 3-5 business days for this credit to post in your credit card. Also, I would love to speak to you by telephone to talk further about this issue if possible, you may contact me at —- at ext —–. Anytime you have any other issues and or concerns please accept my personal offer to become your personnel agent here at Newegg by contacting me directly and if the issue needs an exception I would give it 110% to doing just that. We here at Newegg try for only the best customer service and hope this one issue doesn’t detour you from shopping with us again and I personally will make sure your shopping expirience with us from here on out goes as smoothly as possible.

Thank you,

John Doe

Customer Service Professional

Eggxpert Moderator”

“I am sending this message to my uncle because you have refunded the money to his account as far as I understand and I am sure he will appreciate this gesture greatly.

If you want me to call you on the phone please let me know what the best time is to reach you.

You will be rewarded for your actions when I post the results on lxer.com as many are curious as to what is going on between you and me.

Some have suggested that I ask you about Linux vendors (such as myself) being able to sell computers on newegg.com as well as the name brand companies that sell Vista computers primarily. In fact I’ve even thought of a system that would benefit newegg.com even more.

Because some Linux vendors like me buy our parts from newegg.com and resell our computers it might be easier if we saved time by advertising our computers on your site and listing the parts (as a group or kit) that are in the computer. Then Linux users could simply buy the kit from newegg.com and the vendor that is responsible for the hardware being compatible would get commission off of the sales. And further more the buyer could request that the vendor such as myself could build the Kit for them for an extra fee.

I’m sure there are more ways that newegg.com can attract more customers from the Linux community. I want to help out in any way that I can.”

“Dear Mr. Breithaupt,

 

Thank you so much for your reply. If possible, can you please put together an email and send it to me with all your information and what you would like us to do so I may pass it on and see what we can do on our end, since we do usually deal with only vendors in that regard. With you sending that email out to me I will be able to further assist you in this matter. If you would like you can contact my via phone at —- ext —– from 8-5 PST.

Thank you,

John Doe

Customer Service Professional

Eggxpert Moderator”

“The vendor thing was just an idea. Mainly I was thinking of other Linux Vendors that have been in the business longer than I have and have more impressive web sites.

Justin Breithaupt
—————
PO Box —
1-5————-
1-2————
www.mindblowingidea.com

newegg.com Customer number: ------”

“Dear Mr. Breithaupt,

Oh I see, let me ask you this. Is there anything else I may assist you with, or do you have any further questions or concerns ? I want to make sure everything is good and you are a happy Newegg Customer 🙂

Thank you,

John Doe

Customer Service Professional

Eggxpert Moderator”

“The only question I have for you is this.

Are you going to change your policies? Thats what it boils down to.”

“Dear Mr. Breithaupt,

 

Unfortunately, we have policies Sir and we are unable to change these policies but are more than willing to make exceptions when need be to assist our customers. Also, we are working with our vendors to do what we can to make any possible changes that will benefit you the customer. I understand your point in regards to our policies but they are legal Sir. We will be monitoring the Lxer sight just in case anyone has any issues or concerns and if able we will be more than happy to help them out. I would love to talk to you via phone if you can Sir, you may contact me anytime within 8-5 PST. If you have any further questions or concerns please feel free to contact me personally.

 

Thank you,

John Doe

Customer Service Professional

Eggxpert Moderator”

Conclusion: I recommend my uncle buy a laptop from Newegg.com. My uncle buys it and we are not satisfied with it’s performance or quality. Newegg.com informs me that they have a zero return policy. I complain on lxer.com. Newegg.com Customer Service Professional Eggxpert Moderator contacts me. Newegg.com gives me $200.00 in good faith and tells me they completely agree with everything I said including the part about their return policy being illegal. Newegg.com asks me if I’m happy and if I have any more questions. My last question was if they would change their return policy to comply with US laws. They said no but apparently if you complain here they will be monitoring this site and may make an exception. In the last message it says “in regards to our policies but they are legal Sir” after saying that he agreed 100% with what I said in my first reply to him.

Result: I won’t be buying anything threw Newegg.com unless I can’t find it anywhere else or I need it in a pinch. You can look at this however you want to. I’m trying to be as positive as possible and still retain the facts without being biased.

Ultumix 0.0.1.2 has some new cool stuff!

Wednesday, December 19th, 2007

Ultumix 0.0.1.2 has the illegal lame, and win32 codecs removed and has the newest PCLinuxOS Kernel 2.6.22.10.tex1 and Xorg 7.2.0-1. I also included Kormair fonts for Cambodia. This way we can give this distro to a new country. The latest drivers (except ALSA and x11 openchrome) have been installed and updated as of 12-18-07. There are new icons on the desktop to further simplify the user’s experience. The IRC chat has been fixed and there should be more people in there more often. If you use Ultumix please leave the IRC chat open when you are at your computer so that you can help answer other people’s questions. Also don’t e-mail me with hardware problems. Put them in the SF.net Forum. If your having a problem chances are someone else has the problem too and is looking for the solution also. I don’t want to send out separate e-mails over and over. The new mouse theme is a plus. Users that want something different will like it and elderly will be able to see it better (tested on the elderly). I also went ahead and included the downloaded biblical texts so that users would not have to download them. This way in foreign countries they can hand out DVD-Rs with an OS that has the Bible in English already on it. If they want another language they can download it. I’m not going to use all the disk space for all the languages of the Bible. That can wait for the Christian Edition. The current ISO is 2.8Gbs. www.mindblowingidea.com/Ultumix

The Software Story

Wednesday, December 19th, 2007

I’ve been under heavy fire latley from the Linux community all over the internet about Religion and Linux. The one statement that really stuck out was when some guy asked “What does Relgion have to do with Linux?” I know this sounds like a question that would stump most people right? Well Here was my responce.

“What does Linux have to do with Christianity?

Well it’s simple really.

Linus Torvalds created a better Operating System that he could use. He didn’t think anyone would really use it but he made it anyway. Then he decided that he would share it with the world if anyone wanted to use it. All that he required was that you share it with anyone who asks you if they can get a copy.

Jesus Christ gave up his luxury in Heaven and comfort to be born on earth as a little child in a horse trough or manger. He came to offer salvation with the hope that at least one person would use it. He chose to take on all the pain and suffering that everyone deserved as well as the guilt and shame. He was and is blameless but for the time he suffered and took our place he was looked on by everyone including God as though he had committed every crime, and he felt that guilt. All that he requires of us is that we accept his gift and share the news of it with others.

So you see weather or not Linus Torvalds is a Christian is irrelevant here. What is reliant is the spirit of sharing and sacrifice. Besides Christianity uses the Internet and programs in Linux to spread the word and educate people. A lot of Christian organizations have not been reached by the Linux community and are still using Proprietary software because we don’t reach out to them. So why not? Is this what we really want? To leave the Christian community in the darkness and blindness of Proprietary software and licenses? If he is without God then how great is that darkness.”

Now I had one reply in my forums that I deleted and had the writer correct the grammar and spelling errors due to popular demand. EdwinStar should be posting it back in the forum soon.

The Software Story

Hi Everyone,

About 4 years, or more like 7 years, ago — I can not remember when it started, I blocked it out of my mind every day for YEARS — I started to come under conviction for using and sharing the computer. …Before Linux came along… I wanted to live right, but it seemed like some computer related laws would not let me. …Before Linux come along… You see, it wasn’t really the computer at all that was the problem, nor the software written for it, but the legal issues surrounding the software written for it, that was the problem! It’s called copyright laws. …Before Linux came along… You see, I was a born-again, Holy-Ghost-filled, washed-in-the-Blood, Sanctified, baptized-in-Jesus-Name, Bible-believing, walking-with-God, Church-going, Christian. …Before Linux came along… Now, I must have installed this Micro$oft software 100,000 times on 10,000 computers only paying for it, maybe 4 or 5 times at the most! And I never did been caught!! …Before Linux came along… Or did I get caught? God was convicting me every time I booted another computer for the first time, after installing all that wonderful software I had copies of. Micro$oft Windows, IBM Dos, MS Dos, DR Dos, etc, etc, etc, and the list goes on and on and on. …Before Linux came along… I had hundreds of thousands of illegal copies of software programs to share with my friends and neighbors — all for free, and I never got caught!!! …Before Linux came along… God was starting to talk to me about this “pirating” of software that I was getting all messed up in. …Then Linux came along… And I continued pirating all this wonderful software I had at my disposal, because I thought Linux was too hard to use yet. …Then, SimplyMepis 6.0, Linux came along…I didn’t think I was breaking the law, or should I say, I blocked it out of my mind that I was breaking the law. …Then, PCLinuxOS v.92 Big Daddy, Linux came along… Linux was getting easier and easier to use and God was starting to convict me more and more! …Then, SimplyMepis 6.5, Linux came along… and kept coming… and coming… and coming along!! I was now so convicted, and felt so bad, that I finely started to use Linux as my primary operating system more and more!!! I felt better for the first time in a long time about my computer addictions! …Then, PCLinuxOS v.93 Big Daddy, Linux came along… But, I backslid and went back to law-breaking again (BTW, breaking the copyright laws in software is law-breaking, in case you don’t know it)!! …Then, PCLinuxOS 2007, Linux came along… And God was convicting me more and more and more!!!…Then PCLinuxOS 2007 Final Linux came along… Now, I consider myself very lucky that the FBI hadn’t broke down my door and confiscated all the thousands of illegal copies of software I had by now, along with my 4 or 5 legitimate copies to-boot, and thrown my happy butt into prison for a very, very long time, by now! …Then lots more Linux distros came along… All the time Linux was getting easier and easier, and better and better!! BTW, Linux IS free — REALLY!!! …Then Linux came along… God was convicting me even more. I could not live for God, go to Church, or call myself a Christian anymore! …Then Linux came along… Now, God obviously provided a way for me to use the computer completely legally!! This was through the great solutions of things called Open Source Software Foundation, GNU, and GPL/Linux!!! …Then Linux came along… Therefore, now I can be that born-again, Holy-Ghost-filled, washed-in-the-Blood, Sanctified, baptized-in-Jesus-Name, Bible-believing, walking-with-God, Church-going, Christian again! — if I want to be!! …Because Linux came along… So, you see — for me — sense Linux came along, I can feel so much better about my computer addictions!!! I can not separate God from Linux — ever — in the Open Source community, ever! …Because Linux came along… I can now live a little closer to God!! …Because Linux came along… I even think that God Almighty Himself has chosen the free GPL/Linux operating system, along with all the other GPL/Linux software that so FREELY comes along with it, as thee foundation for His followers all over the world to use!!! …Now Linux is around… At least this follower will, from now on and for evermore, will happily use GPL/Linux based software as thee primary choice to feed his computer addictions! …Now Linux is around… I also think that God Almighty Himself uses Linux only, and that He is the One who got this GPL/Linux software revolution where it is today in the first place!! …Now Linux is around… Nevertheless, I will give Linus Trovalds credit for being the vessel God used; and Richard Stallman credit for being the vessel God used as well!! …Now, Ultumix Linux 2008 Final Pre Release, Linux is around… You see, when something is needed, God will provide it, for His followers, and for the whole world — He will provide it — whatsoever the need is — He will provide it!!! He always has provided, always will, and it never ends. …Now Linux is around… And Linux will keep coming and coming and coming around! Now, this might not sound like a religious experience for you, but it sure is for me!! …Now Linux is around… Because now, sense God and Linux are around… the computer communities all over the world, us hackers/users, have something, and Some One, to help us feel a whole lot better about the addicting computer revolution that is hitting the world right now!!! …Now Linux is around… So, for me, Linux is a religion, always has been, always will be, and will never end! God too!!

I will never have a problem with religion being mixed into Linux stuff. Like two peas in a pod, they are so much alike. Not a problem with me at all. Even in a “World without end”. amen

…Now Linux is around… And Linux is going to keep getting better, and better, and better!!! amen

EdwinStarr

ps
Sorry about the looong paragraph, I just could not see where to break the story up. 🙂

If you want to use Linux go to www.mindblowingidea.com/Ultumix

Thank you Justin Breithaupt, for getting the MindBlowingIdea to remaster PCLinuxOS 2007 Final into an even greater distribution. Ultumix Linux 2008 Final Pre, it’s as solid as a rock!

Thankfully and humbly yours,

EdwinStarr

No Refunds at newegg.com even under 30 days!

Thursday, December 6th, 2007

When buying certain items on Newegg.com like laptops you are signing an agreement that says that you can not return the item for a refund ever even if it’s damaged, under 30 days, is not as described, or whatever. You can however get a replacement item. In layman’s terms if you buy something under this agreement (I think it even applies to CPUs) you are married to that item for better or worse in sickness and in health tell life does you part. The only way you can get rid of it is to throw it away or sell it.

My uncle bought an ASUS laptop that had a non functioning Ethernet port. ASUS said that newegg.com would have to refund me because they would refund newegg.com. Still haven’t heard back from them yet. The laptop is now considered over priced at $1,200 when it’s ACER counter part is only $700.00. This is America and we have certain rights. These corporations have the right to take those rights away from us by getting us to sing agreements that we really don’t want to read.

Ultumix V0.0.1.1 with added graphics and less complaints?

Wednesday, December 5th, 2007

logo-500

I had to release this version 0.0.1.1 because I was violating the GPL and other licenses in the previous version because what I was stating was misunderstood. So now I have released the politically correct, graphically enhanced, genetically altered, and morally sound version (drum role) 0.0.1.1 . The video on my site is fuzzy and out of focus and if someone could do a better one I would appreciate it. I would even replace the one I have with it. I need people to help me by submitting feedback to my forums on SF.net. Don’t be afraid to flame me there I won’t ban you unless you decide to use foul language or try to make others angry.

Ultumix Linux 2008 v0.0.1.0 Final Pre Release Is Out

Sunday, December 2nd, 2007

TUX Ultumix v0.0.1.0 2008 Final Pre Release

Welcome to Ultumix Linux OS. The OS designed for Windows users by previous Windows Users.

Go to www.mindblowingidea.com/Ultumix to get the latest copy via Torrent (recommended) or FTP. If you want to know more about Ultumix Linux Click the FTP link and open the .pdf in your browser or read the summery on the www.mindblowingidea.com/Ultumix web page. We also will have a video demo up on our site shortly. 🙂 Ultumix v0.0.1.0 is very stable. I haven’t had any problems with it yet. Please let me know about any issues you may have in the SF.net forum. Moderators are needed for the IRC chat. Ultumix Linux is a remaster of PCLinuxOS and the source code can all be found in the PCLinuxOS repositories and in the SF.net packman project.

When Work is Not Enjoyable, it’s Pointless!

Tuesday, November 27th, 2007

I’ve seen the arguments go back and forth concerning how to deal with potentially new people learning a different OS. Now, first up, is this little tidbit. Now this particular shall we say “gentleman’s” argument is quite simple really. Let’s quote a piece from his blog post and examine it shall we?

Yeah, hello, can I get a word in, everybody? I’m Penguin Pete, and this whole [darn] blog is about building that bridge to those 80%. But guess what? I, unlike many out there, know that lying to people and telling them that hard work doesn’t exist isn’t going to make that 80% move over to our side. I do just the opposite: I tell them “Yes, it’s hard, hard work. Just like anything else worth having, it takes a lot of effort. But it won’t kill you. I’ll help you – that’s some of my work – but even if I do, you will still have to work.”

You wanna switch to Linux? Learn it. You want to be a master programmer? Study it. You want success? Work. WORKWORKWORKWORKWORKWORK Work.

Call us elitist? Go to hell.

Say we’re excluding you? Go to hell.

Want to find an easier way? Waste your time, then. Then, go to hell.

Now here’s the question here: Does this sound helpful at all to you? If you said no, then you wouldn’t be alone. Now let us take a look here:

“Call us elitist?”

So who is this “us?” If there’s a mouse in this guy’s pocket who agrees with everything he says, well then…. that would make sense. Does this person speak for everyone? I would definitely think not.

“Say we’re excluding you? Go to hell.”

Wow. Pipe down there bud. This isn’t the military. Anyone can learn this stuff, but they’ve got to be willing to do it. Perhaps by saying what you’re saying, you’re also saying, “If you don’t do it my way, then go away!” This is a point I believe that Eric S. Raymond himself pointed out as quoted by Cathy Malmrose on the blog of helios.

“If this were primarily a technical problem [between Windows & Linux] the outcome would hardly be in doubt. But it isn’t; it is a problem of ergonomic design and interface psychology, and hackers have historically been poor at these things. That is, while hackers can be very good at designing interfaces for other hackers, they tend to be poor at modeling the thought processes of the other 95 percent of the population well enough to write interfaces that J. Random End-Uer and his Aunt Tillie will pay to buy… We half joke about ‘world domination’, but the only way we will get there is by serving the world. That means J. Random End-User and his Aunt Tillie; and that means learning how to think about what we do in a fundamentally new way, and ruthlessly reducing the user-visible complexity of the default environment to an absolute minimum.” (pgs 222-3)

That is an important point that ESR has brought to many people. People are often stuck in their ways, and unless they can be convinced, they aren’t going to change one bit. That means (*gasp*) marketing to them! What does that require. Oh yes, work! The same type of work that this guy is so proud of. Then again I could be completely wrong about what he’s saying. Oh well. The whole point is that if FOSS advocates around the world wish to bring in a new audience, they need to understand their audience, which requires effort on their part. Take a look at this entry from the blog of helios. I don’t think he’s quite done with it yet, but…. he’s making an effort to ask people what they’re thoughts are on helping people understand the potential of a different OS.

Now take Justin Breithaupt. He’s been in the business of selling and servicing computers in the Pomeroy, Washington area. He specifically uses PCLinuxOS as the distribution of choice, because he found it to be the most stablee ever, hence why he is using it as his base for Ultumix. The idea behind Ultumix is simple: take the best aspects of multiple distributions, and put into one comprehensive OS, hence the name. It’s a “mixture” of sorts. Justin’s attempting to do something to address the issue of a new audience. I’ve got a few ideas of my own, but…. he’s the one who is hard at work and trying to figure out how to make custom bootsplash screens and whatnot. There’s still plenty of work to be done, and he’s stepped on some toes to be certain, but….. he’s still trying, even though the reception has been pretty… shall we say “mixed.” 😉

The whole thing is this. We need to understand where other people are coming from, and what they want in an OS. Microsoft hasn’t really listened as a corporation, but… neither have we. There are those who are doing a good job of course, but we need to start jumping into the fray and drawing in a new audience. ZaReason can’t do it by themselves. There are other OEM companies, but they can’t do it by themselves either. So…. Wait for the next blog post. I’ve got an idea. 😉

Update: Pertaining to the question of the first block-quote in this post, I don’t like mentioning Penguin Pete’s name often. As talented as he is, he is also extremely misguided and extremely possessive in my view of what he views FOSS should be. He went on to attack two other individuals who were trying to spread FOSS to a new audience, and that is something I just couldn’t understand. Yes, effort is needed in anything that has to be done, but the individual must be convinced to do it. Telling them to go to hell is not the way to do it in my opinion. We’re all human beings here. Isn’t it time we started treating each other like one? Isn’t it time we stopped treating people like they are stupid? That’s the whole issue I’m having. When people see a new system for the first time, and they’re computer “illiterate,” they feel stupid, and deep down inside, they hate it. Nobody likes to be equated with idiots, especially by themselves when they can’t figure out a computer system’s OS.

Cool Linux Wear! 1/4th of the profit will help Komputers4Kids!

Monday, November 26th, 2007

I used some cool 1 liners that I hadn’t seen out there and decided to start selling some stuff to help support my distro and Komputers4Kids. On average we will make about $5.00 on every purchase you make and 1/4th of that (it will be more than 1/4th in the future) will go towards Komputers4Kids. Simply click this link to view my items. Thanks for your support.

A Clarification Post: #000001

Friday, November 23rd, 2007

It’s odd doing a numbering system, but if you stick with three digits only, sooner or later…. you’ll run out of numbers (999), so… there you go.

Anyway…. There are some clarifications in order. One is just in case people didn’t notice and assumed that this blog has one author only. For those who already knew that this blog has multiple authors, great. For those who did not, no big deal.

There are two main bloggers here.

  1. Justin Breithaupt: He goes under the username “usacomputertec.”
  2. Myself (Thomas Holbrook II): My username is “thenixedreport.”

Just look for either username right under the title of the blog post. Again, I’m not saying that anyone has mistaken two people for the same person. I’m doing this just in case it has happened.

Now, another clarification is in order. First, read this. Scroll through the comments until you see this:

“..maybe it is time to “abandon” the community at large…they seem not a whit interested in making this thing work anyway, (again as thomas says). The problem is getting the word outside of our network of villages (no longer referred to as a community by this author).” –helios

Now here is an interesting question. Should those wanting wider adoption of FOSS abandon the whole movement entirely? Not neccessarily. I was in a mood of sorts (let’s just leave it at that) when I began a discussion with helios over this thing. A better thing to say was this: Preaching to the choir needs to stop now. Many of us out there already know who to market to. We just need to start doing it. In other words:

  • If anyone wants to take the initiative to get wider acceptance and adoption of FOSS, great! For the rest, it’s time to the leave them behind. One shouldn’t force a way of doing things down the throat of another, so why waste time doing so?
  • How often have people looked to the major groups in FOSS to get things started? Isn’t that preaching to the choir? We need to stop doing that.

Don’t like the fact that a profit is going to have to be made in order for FOSS-based businesses to survive? Tough! If you don’t like companies potentially making millions of dollars off of FOSS, then prepare for the slow, agonizing death of your way of person computing, because that is precisely what will happen.

I hope that clears everything up.

Ultumix v0.0.0.4 and the Linux Federation

Wednesday, November 21st, 2007

One thing I’ve learned the hard way threw several business deals and by trying to release my own distro is that you should not bash other distros, people, or companies that do you wrong. I know that there needs to be a place like the BBB where anyone can find out the truth about a business or organization. This is not my job. My job is to provide a product that people can use and tell what cool new features it has. I’m even thinking about getting rid of my Microsoft bashing page. Of course I’ll be thinking about that a lot before I do it. PayPal may have stole money from me but I didn’t need to bash their company name by spreading the recordings over the Internet. I should have just reported it to the authorities like I already have and waited for a response. I do find it hard to apologize to PayPal for doing this because I don’t feel like I owe them an apology. I almost bashed another community online because they rejected me. I decided to do this post instead.

In the future I intend on just staying positive and leaving it to others that want to bash people. I’m not saying its right I’m just saying that word will get out. Justice will be served. It’s just not my job to do it.

I know about the distro war that has been holding the Linux community back. Ubuntu is a prime example of this war. (not to bash them just for an example) Their community has made it clear to me several times that they should be the only distro for desktop users to clear up confusion between distros because their distro is the best one and it’s the easiest to use. This is the kind of attitude that will bring us all down. Do I believe that my distro is better than Ubuntu? Yes I do for the purpose of giving my customers what they want. Does Ubuntu have more hardware support? Yes. I would use Ubuntu if no other distro had the drivers I needed. But am I going to say that everyone should use it instead of all other distros and that all other distros should be out of the picture? NO! If it weren’t for Vixta I would have never gotten the idea for the interface, if it hadn’t been for PCLinuxOS I would have never found a stable base, if it hadn’t been for Ubuntu I would have never understood the frustration people have been going threw trying to learn the new GUI (Gnome). I give all the credit for my project to the rest of the Linux community and Jesus Christ. The ideas I had for Ultumix didn’t come from me. These ideas came from other distros and from the knowledge that God has given me. I am very thankful to be a part of something bigger and I don’t ask for credit. All I ask is that you help support the project if you like the distro.

Linux users have a couple complaints about my distro. One is the fact that all the icons for the most commonly used apps are on the desktop making it cluttered, another is that I have bad graphics, another complaint is that I don’t give enough credit to PCLinuxOS.

Windows users complained in the past that in Linux you can’t find the programs your after (thats why I put them on the desktop).

At this point I will accept any constructive criticism but before you complain please add a solution at the bottom of your complaint if you are a non-windows user.

I think that one stable distro that can use all the packages from all distros should bring all the communities together.

Ultumix’s main goal in the beginning was to bring all the distros, repos, and package types together into one distro that everyone could use for whatever purpose they wanted. PCLinuxOS is just a very good base to start from because the packages are so stable and there is an acceptable amount of variety in their repos. The things that PCLinuxOS does not enable you to do threw the GUI is install RPM files downloaded from the net and install debain packages. I would not expect it to allow debian packages to work anyway and that is still a problem in Ultumix v0.0.0.4.

Linux Time line (edited by me)

TimeLine

Download it here

Ultumixscreenshot Ultumix v0.0.0.4 Desktop

After getting all but one bug out of the system (the Grub picture) and making sure I didn’t have any offensive non-free packages installed I released Ultumix v0.0.0.4. Some don’t want me to call it a distro but rather a remaster of PCLinuxOS. Both are correct. Some say that I need to break away more from PCLinuxOS first and thats ok. They can call me a simple remaster until then if they like. It’s like saying GNU/Linux or Linux. Does it matter? GNU/Linux contains GNU Software. Linux is the Kernel. Nuf said.